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This product is a new generation of intelligent high-tech electric energy metering products developed and produced by Zhejiang Soocia Electric Meter Co ., Ltd. The product integrates metering, cost control, monitoring, display, freezing, RS485 communication, infrared communication, and carrier communication to realize the electricity metering and electricity information collection and storage of a single residential user. It is manufactured by using the latest integrated circuit technology, high-speed data processing chips, memory for permanent information, long-life industrial-grade components, and an SMT manufacturing process.
Q1: What are TID Rollover and Key Change Tokens?
TID Rollover is a global unified system upgrade for STS standard prepaid electricity meters that took place on November 24, 2024 (TID counter rollover from the 1993 base date to the 2014 base date).
Key Change Tokens are a pair of special credit tokens (usually two 20-digit codes) issued by the utility company. They are used to help the meter complete TID reset and key upgrade (KRN1 → KRN2), enabling a smooth transition from STS Edition 1 to Edition 2.
Q2: Does this upgrade affect end users (customers)?
The upgrade is almost seamless for users.
During normal electricity purchases, the vending system will automatically provide the Key Change Tokens. Users only need to enter them in sequence. The whole process usually takes only 1-2 minutes and will not affect the existing balance or normal usage of the meter. After the upgrade, the subsequent electricity purchase and usage experience remains exactly the same.
Q3: Do SOOCIA’s products support TID Rollover?
Yes. **SOOCIA (松夏仪表)**, as a professional STS prepaid meter manufacturer, our products fully support TID Rollover and Key Change Tokens.
All STS-certified meters we produce have been adapted to the STS Edition 2 mechanism. They can properly receive and process Key Change Tokens, ensuring the meters can complete the upgrade smoothly and operate stably for the long term after rollover.
Q4: What are the requirements for utility companies/vending systems?
It is mandatory for utility companies.
Utility companies must upgrade their Vending Systems to generate new standard Tokens and Key Change Tokens.
**SOOCIA** can provide utility companies with STS2-compatible meter hardware and technical support to help them complete the system migration successfully.
Q5: What happens if users do not enter the Key Change Tokens?
After the rollover date, meters that have not been upgraded will not be able to recognize newly generated Tokens, resulting in failure to recharge. The meter will eventually disconnect once the balance is exhausted.
We recommend that utility companies encourage users to complete the upgrade promptly through purchase reminders and other methods.
Q6: How to operate Key Change Tokens?
1. When purchasing electricity, users will receive Key Change Token 1, Key Change Token 2, and a normal credit Token.
2. Input sequence: Key Change Token 1 → Key Change Token 2 → Normal Credit Token.
3. After successful entry, the meter will display a confirmation message. The operation is simple and fast.
Q7: What support can SOOCIA provide to utility companies?
Supply latest meters with built-in STS2 support
Technical consultation and Key Change testing support
Bulk upgrade solutions and training
Help utility companies reduce the risk of user power outages and ensure the migration process is efficient and seamless
Founded in 1992, Zhejiang Soocia Electric Meter Co., Ltd. is a dedicated specialist in electricity metering with over 30 years of experience. The company focuses on the OEM ODM, manufacturing, and sales of DDS722 Single Phase Smart Energy Meter(MID), with a product portfolio spanning three major categories: mechanical, electronic, and smart meters.
Over the years, Soocia has established a long-term strategic partnership with State Grid Corporation of China, positioning itself as a core supplier. Building on this domestic success, the company has also expanded into international markets across Southeast Asia, Europe, and Africa. It is a DDS722 Single Phase Smart Energy Meter(MID) manufacturer that has earned widespread recognition and a strong reputation among customers worldwide.
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